Delivery Information

 Standard Parcel – £9.95 with no minimum order value

We aim to deliver your order the next working day following receipt of your order (subject to availability).

All orders are subject to a flat shipping rate of £9.95, and we do not have a minimum order value

All delivery charges are exclusive of VAT

Pallets or Bulky Items

Bulky items or pallets are shipped on a 2-3 day service and are charged at POA basis per pallet. Discounts are available for multiple pallet deliveries. Next day services are available with a £18.00 per pallet surcharge for this service.

The above prices and times are applicable to Mainland UK customers. Overseas customers, including Channel Islands and Irish Republic, should contact Customer Services for carriage charges.

Please note: Working day excludes Saturday, Sunday and Bank Holidays.

Returns Policy

You may return any product to us within 7 days of receipt of delivery providing the product is in a re-saleable condition. If an item is faulty or incorrect then we must be notified in writing within 24 hours of receipt of delivery.

Customers are responsible for the cost of returning a non-faulty product to us. We reserve the right to refuse credit or replacement goods if goods are damaged or of a sub-standard condition.

Unfortunately, customised products and SPL product codes are non-returnable.

If you require more information regarding our delivery processes, feel free to give our customer service team a call within the hours 9-5, Monday-Thursday and 9-4 on Fridays, to discuss any queries you may have.